Milbet Terms and Conditions – Rules for Pakistan Players

Welcome to Milbet, operated at milbet.world. These Terms and Conditions ("Terms") constitute a legally binding agreement between you (the "Player") and Milbet governing your access to and use of the Milbet platform, including all games, betting markets, promotions, the VIP Club and any other services offered on the site.

By registering an account on Milbet, making a deposit, or placing a bet, you confirm that you have read, understood and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use the Milbet platform. Your continued use of the platform after any revision to these Terms constitutes acceptance of the updated version.

These Terms apply to all players accessing Milbet from Pakistan. The platform operates exclusively in Pakistani Rupees (PKR) and all references to currency in these Terms refer to PKR unless explicitly stated otherwise.

To open a Milbet account you must meet all of the following requirements at the time of registration and on an ongoing basis throughout your use of the platform:

• You must be at least 18 years of age. Milbet will verify your age through identity documentation and reserves the right to request proof of age at any time. Accounts found to belong to individuals under 18 will be closed immediately and any balance forfeited.
• You must be a natural person – businesses, organisations, trusts and automated systems may not hold Milbet accounts.
• You must provide accurate, current and complete information at registration. This includes your full legal name, date of birth, valid mobile number and a payment method registered in your own name.
• You must be the sole holder and operator of the account you register. Transferring, selling or sharing your Milbet account is not permitted.
• You must not be excluded from online gaming platforms, whether through a self-exclusion request made to Milbet or through any other responsible gaming arrangement you have previously entered into.

Milbet reserves the right to decline any registration application or close an existing account if eligibility requirements are not met, without obligation to state a reason.

Each player is permitted a maximum of one Milbet account. Opening multiple accounts – whether using the same or different personal details – will result in all linked accounts being suspended. Any bonuses accumulated across duplicate accounts will be voided and any withdrawal requests pending at the time of suspension will be reviewed before processing.

You are responsible for maintaining the security of your account login credentials. This includes your password, mobile verification OTP and any other authentication method used by Milbet. You must not share these details with any other person. If you suspect your account has been accessed without your authorisation, you must notify Milbet support immediately.

Account verification (KYC – Know Your Customer) is required for all withdrawal requests above Rs 50,000 and may be requested at any time at Milbet's discretion. Verification documents typically required include:

• A copy of your valid CNIC (Computerised National Identity Card)
• Proof of the payment method used for deposits (e.g., screenshot of your Easypaisa or JazzCash account showing your name)
• In some cases, a selfie with your CNIC for identity confirmation

Failure to provide requested verification documents within 14 days of the request may result in withdrawal delays or, in cases of suspected fraud, account suspension pending investigation.

All deposits to Milbet must be made in Pakistani Rupees (PKR) using a payment method registered in your own name. Third-party deposits – where the payment method belongs to someone other than the account holder – are not permitted and will result in the deposit being reversed and a review of the account.

The following deposit methods are accepted by Milbet:

Milbet does not charge any deposit processing fee. Depending on your bank or mobile wallet provider, standard transaction fees from their side may apply – these are outside Milbet's control.

Withdrawal requests on Milbet are processed to the same payment method used for the most recent deposit. This is a security measure to prevent money laundering and protect player accounts. You cannot withdraw to a different payment method than the one used to deposit without undergoing an additional identity verification step.

Standard withdrawal processing times by VIP tier are as follows:

Minimum withdrawal amount is Rs 500. Milbet does not charge a withdrawal processing fee. Bonus funds and winnings derived from bonus bets cannot be withdrawn until the applicable wagering requirement has been met in full.

Milbet reserves the right to conduct additional security checks before processing withdrawal requests, particularly for first-time withdrawals, large amounts, or where irregular account activity has been flagged. This process will not delay a legitimate withdrawal by more than 48 hours in standard cases.

All bets placed on Milbet are final once confirmed. A bet is confirmed when you receive an on-screen confirmation message following the submission of your stake. You cannot cancel or amend a confirmed bet under any circumstances.

Bet settlement is carried out using official results from the relevant sporting authority or game provider. In the case of cricket betting – including PSL and international matches – official results are taken from the relevant cricket board's published scorecard. In the event of a result dispute, Milbet's settlement decision is final, but players may raise a formal dispute through the support channel within 7 days of settlement.

The following situations will result in a bet being voided and the stake returned to the player:

• A sporting event is abandoned before enough play has occurred for a result to be determined under the applicable rules
• A clear technical error in the displayed odds at the time of the bet (manifest error)
• A match postponed beyond the timeframe specified in the individual market terms

For live casino games – including live Teen Patti and poker tables – the result of each hand is determined by the physical cards dealt on camera by the live dealer. Game outcomes cannot be disputed on the basis that a player believes a different result should have occurred. Technical interruptions during a live game hand will result in the hand being voided and stakes returned.

Slot game and virtual sports outcomes are generated by certified Random Number Generator (RNG) systems. Milbet does not interfere with RNG outputs and game results are produced independently of any instruction from the platform.

Bonuses and promotions offered by Milbet are subject to specific wagering requirements and conditions that are stated at the point of each individual offer. These Terms set out the general rules applicable to all promotions; any promotion-specific terms take precedence where there is a conflict.

Welcome Bonus: The Milbet welcome deposit bonus is available to new players on their first deposit only. The bonus is a 100% match up to a stated amount, credited as bonus funds (not real money). The welcome bonus carries a wagering requirement of 30x the bonus amount. This means if you receive a Rs 5,000 bonus, you must place Rs 1,50,000 in bets before the bonus or any winnings from it can be withdrawn. Wagering contributions by game type are:

• Slots: 100% contribution to wagering
• Teen Patti & Poker: 20% contribution
• Sports / PSL betting (pre-match): 100% contribution (minimum odds Rs 1.50)
• In-play betting: 50% contribution
• Virtual Sports: 100% contribution

Bonus funds expire 30 days after they are credited. Any uncompleted wagering requirement at the point of expiry results in the bonus and any associated winnings being forfeited.

Milbet reserves the right to withdraw, modify or cancel any bonus or promotion at any time. Players suspected of abusing bonus terms – including but not limited to arbitrage betting, matched betting strategies targeting bonus funds, or creating multiple accounts to claim bonuses more than once – will have their bonuses voided and may have their accounts suspended.

Every registered Milbet account is automatically enrolled in the VIP Club at Bronze tier. There is no application process and no fee. VIP tier progression is based on accumulated loyalty points earned from real-money wagers. Points are credited automatically – no manual claim is required.

The five VIP tiers are Bronze, Silver, Gold, Platinum and Diamond. Each tier requires a specified accumulated points total to reach and is maintained for 12 months from the date it was achieved, subject to an activity review at month 12. Tier benefits – including cashback rate, withdrawal speed, account manager access and exclusive game availability – activate immediately upon tier upgrade.

Weekly cashback is calculated on Sunday evening based on net losses (total wagers minus total winnings) during the preceding 7-day period. It is credited as real PKR to the player's wallet every Monday morning. The cashback payment carries no wagering requirement.

Milbet reserves the right to modify VIP tier benefits, point thresholds or cashback rates with 30 days' notice to affected players. Existing accrued cashback at the point of any change will be paid at the rate in effect when it was earned. Full VIP Club details, including all tier benefits and point earning rates, are published on the VIP Club page.

Milbet takes responsible gaming seriously and provides a range of tools to help players manage their gaming activity. These tools are available in your account settings and take effect immediately when activated:

• Deposit limits: Set a daily, weekly or monthly cap on how much you can deposit. Once set, a deposit limit can only be increased after a 7-day cooling-off period.
• Session time limits: Limit the number of minutes you can spend logged into the platform in a 24-hour period. An alert will notify you when you are approaching your limit.
• Cool-off periods: Take a break from the platform for a defined period (24 hours, 7 days, 30 days, or 90 days) without permanently closing your account.
• Self-exclusion: Permanently exclude yourself from Milbet. Self-exclusion takes effect immediately and cannot be reversed. If you choose self-exclusion, your account will be closed, all marketing communications will cease, and you will not be permitted to re-register.

If you are concerned about your gaming habits, or those of someone close to you, please visit our dedicated Responsible Gaming page for guidance and support resources available in Pakistan. Milbet's support team can activate any responsible gaming tool on your behalf if you contact them directly – including outside normal support hours via automated request.

Milbet employs 256-bit SSL encryption across all connections between your device and our servers. Your login credentials, personal information and payment data are protected at all times by this encryption. Milbet staff will never ask for your password.

The following activities are strictly prohibited on the Milbet platform and will result in immediate account suspension and forfeiture of balances:

• Use of automated betting software, bots or scripted systems to place bets
• Collusion between players in any game where collusion would confer an unfair advantage (particularly poker and Teen Patti)
• Arbitrage or "scalping" strategies specifically designed to exploit bonus funds or free bet offers
• Any form of fraud, including using stolen payment details or misrepresenting identity
• Chargebacks on deposits – initiating a chargeback through your bank or wallet provider while maintaining or using your Milbet account

For live dealer games, Milbet maintains CCTV footage of all dealing activities. Game results cannot be manipulated by the platform or by individual dealers. If a player believes a live dealer game outcome was the result of misconduct, a formal dispute should be raised with support within 24 hours of the disputed hand.

Milbet collects personal data from players solely for the purposes of operating their accounts, processing payments, verifying identity, and complying with responsible gaming obligations. We do not sell player data to third parties for marketing, advertising or any other commercial purpose.

Data collected includes: name, date of birth, CNIC number (for KYC), mobile number, email address, payment method details and betting history. Betting history data is retained for a minimum of 5 years for regulatory and dispute resolution purposes.

Players have the right to request access to the personal data Milbet holds about them, and to request corrections to inaccurate data. Requests for data deletion are accommodated where there is no legal obligation to retain the relevant data. All data requests should be directed to the Milbet support team.

Full details of Milbet's data handling practices – including the legal basis for data processing, retention periods and your rights as a data subject – are set out in the Privacy Policy, which forms an integral part of these Terms and Conditions.

Milbet is not liable for losses suffered by a player as a result of: (a) the player's own gaming decisions; (b) technical failures originating from the player's device or internet connection; (c) any third-party service failure outside Milbet's direct control, such as a payment gateway outage.

In the event of a technical failure originating on the Milbet side – such as a server error that interrupts a live game or prevents a bet from being placed – Milbet will investigate the incident and, where a genuine error is confirmed, will credit the player's account with the stake amount or the benefit they would have received, depending on the nature of the failure.

Disputes regarding bet settlement should be raised with Milbet support within 7 days of the disputed event. Disputes raised after this window cannot be investigated due to the constraints of data availability. Milbet's dispute resolution process involves a review by a senior member of the gaming operations team, and the player will receive a written response within 5 business days of submitting a formal dispute.

Milbet's total liability to any individual player in any calendar year, across all claims, is limited to the total amount deposited by that player in the same calendar year.

Milbet reserves the right to amend these Terms and Conditions at any time. When material changes are made – changes that affect player rights, bonus conditions, withdrawal rules or game rules – Milbet will provide at least 14 days' notice via:

• An in-platform notification visible upon login
• An email to the registered address on the account (where the player has provided a valid email)
• An updated "Last Updated" date at the top of this page

Minor amendments – such as corrections of typographical errors, clarifications that do not change the substance of any term, or additions that provide benefit to the player – may be made without prior notice. The effective date of any change is the date shown in the "Last Updated" indicator at the top of this page.

If a player does not agree with a material change to these Terms, they must cease using the platform and may request withdrawal of their real-money balance. Continued use of the Milbet platform after the effective date of any change constitutes acceptance of the revised Terms.

If you have any questions about these Terms and Conditions, your account, a payment, a bonus, or any other aspect of the Milbet platform, our support team is available 24 hours a day, 7 days a week. Support is available in both Urdu and English.

You can reach Milbet support through the following channels:

• Live chat: Available directly from your logged-in account on the platform. Typical response time under 3 minutes.
• Email: support@milbet.world – responses within 12 hours for non-urgent queries.
• VIP WhatsApp host: Available to Gold, Platinum and Diamond tier members via their assigned account manager. Direct, queue-free communication.

For formal disputes, please state clearly in your message that you are raising a formal dispute, include the date and details of the issue, and request a reference number. All formal disputes are handled by a senior member of our operations team and receive a written response within 5 business days.